Refund policy

Right of Withdrawal

Right of Withdrawal for Consumers

Consumers generally have a statutory right of withdrawal of 14 days when purchasing digital products. However, this right may expire once the execution of the contract has begun – for example, by providing a download – and the consumer has given their explicit prior consent.

Exclusion of the Right of Withdrawal for Digital Content

In accordance with § 356 (5) of the German Civil Code (BGB), the right of withdrawal does not apply to a contract for the supply of digital content (such as e-books) not supplied on a physical medium if:

– the seller (that’s me) has begun performance of the contract,
– after the consumer has expressly consented to the start of performance before the end of the withdrawal period,
– and the consumer has acknowledged that they lose their right of withdrawal once performance has begun.

Notice:

By purchasing my digital product, you explicitly agree that the download will be made available immediately after purchase, and you thereby waive your statutory right of withdrawal.